Company values

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Our values guide everything we do

Our people are what really make this company different, but what underpins everything we do are the values we have in common, with each other and with our clients. It’s difficult to put into words what in essence is an attitude or a frame of mind, but the following words and phrases are given to provide a sense of the driving force behind EIM.

 

Central brand essence: Marketing possibilities realised.

We guide clients to a point where they can see beyond existing marketing approaches to what is possible. By working with clients in co-sourcing and innovating together at speed we will realise real value from true integrated marketing.

 

Company values:

  • Accountable: Our people all take responsibility for world-class deliverables and relationships in all client and internal work.  Each is empowered to deliver the challenges set.
  • Visionary: Intelligence is the new competitive weapon, and our goal is to see new ways to apply and use it across the whole marketing lifecycle.
  • Delivery: EIM people do not rest until a client’s challenge has been fully met – we work at velocity to ensure our clients maintain their competitive edge.
  • Partnership: EIM are true partners, taking on clients’ issues as if they were their own and standing shoulder-to-shoulder with our clients, sharing their objectives.

Service values:

  • Results driven: We understand consumer markets and help our clients make the most out of every customer contact.
  • Personal: We see our clients as teams of people with individual goals not just companies with business objectives.
  • Pragmatic: This stuff isn’t easy, but we’ve been operating at this level for a long time and delivering results.
  • Progressive: We move forward by being proactive – EIM is a place for people to grow and improve.
  • Responsive: Consumers won’t wait, and neither can our clients. EIM knows that our clients need effective ways to engage consumers – today.
  • Consultative: We seek to work as partners with our clients, listening to their problems and taking ownership of them.
  • Effective: At EIM we have the expertise to get straight to the heart of the problem and to solve it quickly.

Personality:

  • Innovative: EIM’s heart is innovation, from our propositions through to the way we resolve our clients’ challenges.
  • Bold: We are proactive, assertive, and enterprising in our work – this means being confident in challenging our clients or our colleagues to help them to achieve a better result now and in the future.
  • Passionate: It’s hard to achieve best-in-class results without caring about what you do; EIM teams have real passion for their work and enjoy tackling clients’ most pressing issues.
  • Determined: The challenges EIM’s clients face in the marketplace are not easy ones, and it takes perseverance and agility to identify strategies for meeting them.
  • Direct: The best answers are sometimes the least expected ones; EIM people know there’s little to be gained by talking around an issue and work best with clients who like straight talkers.
  • Honest: At EIM we uphold Experian’s heritage of openness, honesty and integrity.
  • Can do: Any problem can be cracked with perseverance if we’re all flexible, creative and enterprising enough.
  • Forward-looking: The next innovative solution is within reach if you have the right people looking in the right places.