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Detailed and accurate suppression data to avoid the customer, legal, financial and brand implications of mailing deceased and goneaway contacts.
Contacting customers or prospects who have moved away or died is both inappropriate and wasteful. To not remove goneaway customers damages your brand, wastes marketing resource, and causes distress to the people you want to upset least – those who buy your product or services.
Experian is able to provide access to both proprietary and partner suppression data files. Experian data is unique in its build and consists of:
Identify customer movers and discover where they have moved to
Comply with legal regulations with deceased and date of birth data
Online database cleansing and enhancement
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Ensure your communications are correctly and appropriately targeted
Data cleansing solutions on your desktop
Four ways to improve customer retention
© Experian Group 2010